Frequently Asked Questions

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When I try to view the Equity release reports, there's an alert message saying "Chart display requires JavaScript ("Active scripting" in Internet Explorer), and this appears to be not enabled in your Browser." How can I stop this warning message?

• On your PC, open Control Panel, and find Internet Options;
• Click on the Advanced tab.
• Scoll down until you find the Security heading, and just below that is an option to "Allow Active Content to run in files on My Computer"
• Ensure the box by this option is ticked, click OK, and close Internet Explorer.